Broadband Compare
We would like to call this common mistakes, however this article is based on opinions gained through experience rather than hard facts. I'm sure the consistent bad experiences with the big ISP's over several years are isolated experiences that other I.T consulting firms never face.

Generally the less a client knows about broadband, the greater the chance they will go with either Telstra broadband, Optus, or (for some strange reason) AAPT. Going with these three ISP's is only a bad idea if you value your time and your wallet. If you like paying for a technician at $170 per hour to spend 4 hours chasing up passwords, then either of these ISP's will serve you well.

IInet is another shining example of poor service. Trying to tell a client that they have to wait 3 working days to get a change made all the while knowing full well its a 30 second job is no fun at all.

Ultimately all Service providers are even until something goes wrong.