"Reduce Technical Support Costs"
Competent business IT support is expensive, there are no two ways about it. With our business IT & maintenance plan detailed below however, you get value for money that traditional tech support companies can not possibly match.
Because the responsibility of your technical support rests on our shoulders rather than yours, we are motivated to ensure your computer network is maintained at the highest level.
Unlike many IT support companies, we are not rewarded when something breaks.
In todays economy costs need to be reduced, and they need to be predictable. By outsourcing your business tech support, you reduce IT support costs while increasing service levels and bringing predictability to your IT Budget.
From 5 or 500 PCs, your business will benefit. Whether you are looking for better service levels in your business IT support, reliability in your existing business computer network or looking to capitalise on the staggering cost benefits of virtualisation, we are the solution to your current IT support problem.
Take the first step in solving your IT support problems by calling us on 08 8377 7601, filling out the contact form to the left or clicking the button below:
What Seperates Us From The Crowd?
DOCUMENTATION - We extensively document your environment ensuring that no one individual holds the keys to the heart of your business. If it moves, we document it.
SOPHISTICATION - Using cutting edge technology to automate many of the common computer support tasks allows us to provide superior service, more reliably and in shorter time frames.
AGILE - Leveraging technology to remain small enough to move fast when required and still remain a personalised service, yet able to surpass service levels of much larger organisations.
SERVICE LEVEL AGREEMENTS - No longer the domain of IBM or EDS, we provide service level agreements that are measured and reported on so that you remain fully aware that you are getting exactly what you pay for.
Alternative To Employing IT Staff! 
Adelaide along with most major cities in Australia are going through a skills shortage. Hiring someone is easy, hiring someone who knows what they are doing and will add value to your business, that's a bigger challenge.
In this day and age we need to be working smarter especially now that Information technology plays such a significant role in business.
Employees tend to leave at the worst time for your business, they go on holidays, require training, lose interest in work, get paid for just turning up. Technical employees have all that and then some including long lead times to become productive in your environment.
Business IT support requirements are so vital these days that having a trusted partner with expertise is the only cost effective solution.
Find out more about signing up to IT maintenance plan it makes business sense.
Already have IT Staff! 
Not sure what your I.T staff are doing on a day to day basis?
Have a feeling the darkened office at the end of the hall could be run better?
Have a problem with retaining IT staff?
Is there a lack of reporting and accountability while costs continue to escalate?
Unsure whether your IT department is doing everything they should?
Introducing CRYSYS Linkstream 
Interfacing directly with your I.T department providing an infrastructure from which we can manage and report on your I.T departments performance.
Measure your I.T departments performance against industry standard benchmarks.
Automates handoff between internal & outsourced staff and allows transparent backfilling of staff during times of manpower shortage.
Allows automated hand-off of low level support calls & repetitive tasks to our support desk increasing morale and likelihood of retaining your existing I.T staff.
Allows your internal I.T staff to focus on high value business projects.
Systemised documentation, knowledge base & time sheet entry systems.
CRYSYS Linkstream will keep your staff happy with decreased I.T resolution times & keep management happy with increased efficiency & accountability.
Included as part of the CRYSYS Partnership & offered separately.
Partnership Includes:
We do offer each of the services that make up the CRYSYS partnership individually. Contact us on 8377-7601 or email technical sales for more information.
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Technology Articles For South Australian Business
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Putting a mountain of information on the front page is a quick way to overwhelm even the most eager, we have created a Network support fact sheet that has more detail. More detailed information including an overview that is relevant for any business operating in the Adelaide metropolitan area can be found on the left under products.