A platinum partnership is a total management package for your I.T services, a single interface with which your staff interact for all their I.T specialist services.
We take the chaos and uncertainty out of your existing services and put peace and tranquility in its place, allowing you to concentrate on what you do best, running the business.
Computer Maintenance Agreement - Inclusions
Unlimited Onsite IT Specialist Support (8:30am - 5:00pm)
Unlimited Remote IT Specialist Support (8:30am - 5:00pm)
Unlimited Workshop - IT Specialist Support (8:30am - 5:00pm)
Server Recovery Services
Yearly I.T Budget Forecasts.
Vendor Management.
Customised Online Staff Training Videos.
Strict Documentation Procedures.
Disaster Recovery Procedures.
24 Hour Monitoring & Patch Management of Each Server & PC.
Monthly Management Meetings.
Web Site Updates (text & images)
Web Hosting.
Anti virus Protection & Updates For Each Server & PC.
Antis pam Protection & Updates For Each Server & PC.
Staff Training Reports.
Benefits To Your Organisation
Experience Increased Operational Efficiency
Control of your I.T Operating Costs
Cost Effective Access To Enterprise Level Support
Heavily Reduced Downtime
Peace Of Mind.
Control Of Your Business Information.
Access to Highly Skilled Workforce.
Client Certification Process
CRYSYS certification brings your network up to a standard that reduces downtime.
A minimum network standard is required to receive certification.
We take care of the certification process listing any concerns at the audit stage.
The main items to qualify as one of our IT maintenance Services clients:
Servers must run at least Windows Server 2003 or SBS server 2003.
PC's must all run a minimum of XP Professional Service Pack 3.
All PCs must have the latest patches and critical updates installed.
All server and desktop software must be licensed.
A Centralised server based anti virus solution with reporting capability.
A centralised server based anti-s pam solution.
Minimum of Exchange 2003 Service pack 2.
Minimum of a commercial grade firewall between internet and network.
Minimum of Billion 7300 modem/router acting as the modem.
Minimum ADSL (1500k / 256k) connection to the site.
Minimum ADSL (1500k / 256k) connection to remote offices.
Environment must have a fully configured spare PC locked away on site.
